FAQS

We are trying to source more sizes to fit all shapes of women, however prices are extremely prohibitive and we promise to keep looking.

We advise ordering up a size if you are unsure, as items that are made to order cannot be returned unless faulty.

For size charts please see the images for the individual products. We go by the manufacturer's guide and cannot be responsible for inaccuracy.

We are not responsible for any customs or excess delivery charges.

Orders can take up to 4 weeks to be processed during busy periods.

We ship all around the world. However it may be cheaper for you to go to order from your local store, if available. Please click below: US Australia

We ship all orders via courier and Royal Mail.

If you provide an incomplete or incorrect address and/or the item is returned to us we will refund the cost of the item(s) only. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

All items are tracked aside from stickers.

For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Domestic and international rates vary, rates are calculated at the checkout.

We accept no responsibility for orders placed with incorrect address, or for the wrong size, colour, or style. Most of out items are made especially for you when you order, so we cannot accept returns or refunds. We do not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons.

Under UK distance selling consumer rights, for many of our items we only accept returns and refunds if the item is faulty, in which case we will replace the item immediately (this excludes the courier or postage costs). Any claims for misprinted / damaged / defective items must be submitted within 10 days after the product has been received. You must email photographs of the faulty item and packaging, plus receipt showing your order number. Please ensure you order the right size, if in doubt we recommend you order the next size up.

If you have any questions, comments or complaints, please contact us.

You will need to be logged into the site to access the forum. If you are not logged in it will prompt you to do so, and if you don't have an account you can make one from there.

No, no one can see your details, even if your account isn't private. You will be able to see your own details and change any outdated info there, along with managing your membership, redeeming your loyalty points, and viewing your wishlist.

The forum is only accessible to people who have signed up to the site. We also have some more private areas that are only accessible to Locals who have been vetted by our coordinator (these are women only). We also have more private areas accessible to Let Women Speak members only.

Sometimes Kellie-Jay will bring her own audio equipment to an event. However, this is not always possible. So a local woman would have to find somewhere to hire the equipment and arrange to pick it up and drop it back. We will need the name and contact details of the woman who does this, and we would also need to see a quote for it all (email it to office@letwomenspeak.org). We can reimburse you if we see and agree to a quote. See below for example audio specs. Please note that for smaller events 2 speakers are adequate, but for larger events you will need 4.

We will provide leaflets to had out before the event, on the day, and after the event. We already have a leaflet that we use, but we would like it to be personalised for your area. If this is an event out of the UK you may want to add in your local relevant laws, or events/eventualities that passers by may need to know. There doesn't need to be a huge amount on there as it is only an A5 leaflet, and the part we customise is roughly half of the back, but if you can get something together we can always let you know if we need more or less. And obviously if it needs to be translated from English we will provide you with the relevant parts to translate. If the event is in the UK we will need a name and address to send the leaflets to, if the events are outside of the UK you will need to source a printer and email us a quote at office@letwomenspeak.org

When looking for a location there are a couple of things to keep in mind. We always hold our events in public, and we always look for area with a lot of footfall (eg, busy park or shopping area with a large enough space). For events outside of the UK you may need permits, please send any completed permits or requests for specific info to office@letwomenspeak.org

Once the event location and post event pub location is known, it is useful to plan how you will get there, what route you will take, and the timings. You may have to factor in the audio equipment, as you will have to set it up before Kellie-Jay arrives (Kellie-Jay always arrives at the event as close to start time as possible, as if there are protesters they get much more agitated and aggressive when she arrives).

There is always a post event pub or similar, so that everyone can go to relax and socialise. We will need to know the name of a local woman who has organised the booking, her contact number, and any other relevant details. We do not release this info before the event, rather we spread it by word of mouth at the end of an event, or tell women to follow the large crowd for the location. It's always worth finding a backup pub, just in case there are any issues with the first pub (we need to know what this is too).

You should aim to leaflet the area one week before the event to raise awareness. This should ideally be local women, but it is also ok for women to travel to the location to leaflet. If you are in a group you may wish to stand at the location or close by, and hand them out. Or if you are alone and you think you may be unsafe, you may wish to leave some in strategic locations.

There may be threats on social media towards the attendees of the event, or there may be protests planned against us. If anyone sees any of this sort of thing please post it on the forum (a screenshot and a link would be great), as these are useful for the police and security to know before the event.

We will organise security for Kellie-Jay, and this information will be confidential. However, if your event is outside of the UK there may be permits required/forms to fill in for the police. If that is the case please email us at office@letwomenspeak.org and we will liaise with the lead coordinator directly.

As you know Kellie-Jay streams the events live to YouTube and X. Sometimes there are technical issues, so we need one woman to volunteer to be a contact for Kellie-Jay's PA on the day. This woman would need to be able to stay near Kellie-Jay and the phones that are streaming, and have her phone somewhere where she can see messages coming in immediately, as they will usually be urgent messages. Then the woman will relay the information to Kellie-Jay. We would need a contact name and number for her, you can send this info to office@letwomenspeak.org if the woman wishes to be discreet with her contact info.

If this is a UK event we will need an email address for your local police so that we can initiate contact. If this is an event outside of the UK you will need to make contact with your local police to make them aware of the threats that are made against Let Women Speak, and Kellie-Jay in particular (send them some examples of what has happened at events in the past, and also any threats or protests organised that you may have found on social media). You should ask the police how they will manage the event, if they will have barriers, how may officers, etc.

You may wish to give out leaflet at the event, here are some tips. Leaflet passers by, not our attendees (unless they approach you). Only offer leaflets to people who catch your eye or look interested, we do not wish to harass the public. Only engage for as long as you feel comfortable or is productive. Sometimes people are so glad to talk to someone who understands. Be aware that sometimes protesters pretend to be interested and engage in a fake conversation, in order to provide a distraction for others to attack women.

Should there be protesters, remain calm and GREY ROCK: be unresponsive to provocation. Speak in a confident/assertive tone, not aggressive. If a protester is being aggressive, alert the police as soon as possible. Defend yourself if physically attacked. In UK law we are allowed to use reasonable force: in self-defence; in defence of another; for prevention of crime (for example, removing something from someone’s hand if you believe it's going to be used as a weapon or to throw). You may wish to check with your local laws and adjust accordingly. You should always cooperate with police and follow their instructions on the day.

Our Locals coordinator is Laura, and you may see her directing women who would like to join to this link: https://www.letwomenspeak.org/locals. Any woman who wishes to keep in touch with other women in her area, and find out more about Locals actions, should be directed to that link. Often we have women who feel isolated and alone coming to our events, so it is the perfect time to let them know how and where to join.

All audio equipment must be packed away properly, and taken to the designated pick up location so that it is not damaged. Take the route that you have pre-agreed is the safest, then go on to the pub / after event location.

One week after the event you should aim to meet up with your Local group (hopefully with new members recruited after the event), perhaps in the same pub/after event venue, to chat and get to know each other better. Or perhaps leaflet after the event, it is useful for the public to be reminded of the event, and be directed to Let Women Speak for more info.